1. INTRODUCTION 360EPOXY LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at https://360epoxy.org or inquire about our epoxy floor coating services.
2. INFORMATION WE COLLECT We collect the following personal information when you submit our online contact and quote request form: - Full name - Phone number - Email address - Home address / city We collect this information for the sole purpose of providing you with a quote, scheduling your appointment, and communicating with you about our garage floor coating services.
3. HOW WE USE YOUR INFORMATION We use your personal information to: - Respond to your inquiry and deliver a free estimate - Schedule and confirm flooring appointments - Send appointment reminders and project status updates (only if you have opted in to transactional SMS) - Send promotional offers related to our services (only if you have separately opted in to marketing communications)
4. SMS / TEXT MESSAGING & MOBILE OPT-IN DATA If you choose to opt into our SMS messaging program by checking the consent checkbox on our website contact form: - Your phone number will be used only to send the specific messages you consented to receive (appointment reminders, quote follow-ups, and/or promotional offers, depending on your selections). - Mobile opt-in data and phone numbers are not shared with, sold to, or disclosed to any third parties or affiliates for marketing or any other purposes. - You may opt out at any time by replying STOP to any SMS message from us, or by contacting us directly at [email protected]. - Opting out of SMS does not affect your ability to receive a quote or schedule services.
5. DATA SHARING We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances: - With trusted service providers who help us operate our business (e.g., CRM and scheduling software), strictly under confidentiality obligations and only to the extent necessary to provide our services. - When required by applicable law, regulation, or legal process. - To protect the rights, property, or safety of 360EPOXY LLC, our customers, or others.
6. DATA RETENTION AND SECURITY We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations. We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. YOUR RIGHTS AND CHOICES You may contact us at any time to: - Request access to the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information - Withdraw consent for SMS communications (Reply STOP or email [email protected])
8. CONTACT FOR PRIVACY QUESTIONS For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: 360EPOXY LLC 1550 S Main St, Orem, UT 84058 [email protected] https://360epoxy.org
9. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy periodically. We will update the "Last Updated" date at the top when changes are made. We encourage you to review this page periodically to stay informed.
10. TERMS OF SERVICE For information about use of our website and services, please see our Terms of Service at: https://360epoxy.org/terms